At Yabi, we take privacy and security seriously. This Privacy Policy outlines how Yabi Technologies Ltd, a subsidiary of ADGM SAM Holdings Ltd, and its affiliates (collectively, the “Company,” “Yabi,” “Yabi Money,” “Yabi by Souqalmal,” “we,” “our,” or “us”) process the information we collect about you through our websites, mobile apps, and other online services (collectively, the “Services”) and when you otherwise interact with us, such as through our customer service channels.
1. TYPES OF INFORMATION COLLECTED AND HOW WE COLLECT THEM
Personal Information You Provide:
We collect the following personal information you provide when you use our Services, like when you sign up for an account, request a transaction, enroll in a promotion or program, or otherwise engage or communicate with us:
• Identity Data includes your full name, date of birth, gender and other data on government-issued identification documents
• Contact Data includes your email address, home address, and telephone numbers
• Financial Data includes your bank account and payment card details, and information about [a]your income and account balances
• Profile Data includes your username and password, purchases or orders made by you, your knowledge assessment results, and your interests, preferences, feedback, and survey responses
• Usage Information includes information about how you access and use our Services, such as your actions on the Services, including your interactions with others on the Services, photos or media you upload to the Services, and other content you provide (“Usage Information”). We only access your device camera roll and camera with your permission. If you need to update your permissions, you can do so in your device’s settings. Please remember that Yabi may, but has no obligation to, monitor, record, and store Usage Information in order to protect your safety or the safety of other users, to assist with regulatory or law enforcement efforts, to protect and defend our rights and property, or for other reasons relating to our provision of the Services. By using the Services, you consent to the recording, storage, and disclosure of such information you send or receive for these purposes.
• Contact List Information with your permission, we may access your contact list on your mobile device or in your email accounts so that you can identify your contacts on the Services and direct the invitation of your contacts. We store and use this information to suggest referrals or connections and for other reasons related to our provision of the Services. We make these recommendations based on your contact list information as well as, with their consent, your contacts’ information if they are also a Yabi customer. We only access your contact list information with your explicit permission. If you provide us with personal data from your third-party contacts, it is your responsibility to ensure that the communication of such data to, and further processing by, Yabi is lawful. For example, when you provide us with information about your contacts, we may use it to let you know which of your contacts have also signed up for our Services or, at your exclusive direction, send messages to your contacts regarding our Services. We will not send messages to your contacts that are not explicitly directed by you.
• Additional Information includes information that you submit via focus groups, contests/sweepstakes, job applications, customer support, or other similar means. We may also collect any communications between Yabi and you (including recording calls made to or by Yabi) and any other information you provide to Yabi.
Personal Information Collected Automatically:
As is true of many digital platforms, we collect certain personal information automatically when you visit our online services, including:
• Location Data To help us protect against fraud, provide our services to you, and improve our services, we collect location data, including current and historical information concerning a user’s geographic location, GPS location, transaction location, and IP addresses that they use in conjunction with our Services. We collect your precise location data with your permission, and use that information, for example, to help protect against fraud by detecting and declining debit card transactions that may occur far away from your device’s location. We collect information about your location through GPS, Wi-Fi, wireless network triangulation, or other methods in order to obtain your location. We may also approximate your location by your IP Address. We also use the Google Maps API to gather information about your location. Google uses various technologies to determine your location, including IP address, GPS, and other sensors that may, for example, provide Google with information on nearby devices, Wi-Fi access points, and cell towers (see Google’s Privacy Policy to learn more).
• Usage and Device Data Collected Automatically Through Tracking Technologies To provide a personalised and enhanced user experience, we, and our third-party partners, automatically collect certain types of usage information when you visit or use our Services, read our emails, or otherwise engage with us. We typically collect this information through a variety of tracking technologies, including cookies, Flash objects, web beacons, embedded scripts, location identifying technologies, file information, and similar technology (collectively, “Tracking Technologies”). For example, we collect information about your device and its software, such as your IP address, browser type, Internet service provider, platform type, device type, operating system, date and time stamp, a unique ID (that allows us to uniquely identify your browser, mobile device, or your account), and other similar information. We use Tracking Technologies to help ensure that you have a high-quality experience on our Services. We also use Tracking Technologies to aid in the targeted advertising of our services on other platforms. From your device manufacturer, we also may collect the names of other third-party applications that you have downloaded on your device.
Our Services also occasionally use “local shared objects” (also known as “Flash cookies”). Like browser cookies, Flash cookies may be used for coordinating content delivery, website functionality, maintaining preferences, advertising, or analytics. Unlike browser cookies, “Flash cookies” are not stored in the browser.
Personal Information from Other Sources and Third Parties:
We also obtain personal information from other sources, which we often combine with personal information we collect either automatically or directly from you.
• Third-party Data includes data that we collect from business partners, marketing, and vendor partners
• Third Party Services If you link, connect, or log in to your Yabi Account with a third party service (e.g. Google, Facebook), the third-party service may send us information such as your profile information from that service. This information varies and is controlled by that service or as authorised by you via your privacy settings at that service
• Publicly Available Data includes contact information, employment-related information, and other information from publicly available sources. We may combine this information with the information we collect from you directly. We use this information to contact you, to send you advertising or promotional materials, to personalise our Services, and to better understand the demographics of our users.
2. HOW WE USE YOUR INFORMATION
Personal Information You Provide:
We collect the following personal information you provide when you use our Services, like when you sign up for an account, request a transaction, enroll in a promotion or program, or otherwise engage or communicate with us:
• Create and process your account and deliver the Services to you including to allow you to register for the Services and participate in interactive features and for Yabi to authenticate your identity, handle billing and account management, fulfil our legal and regulatory obligations and complete other administrative matters
• Send you transactional information including confirmations, invoices, technical notices, product and services information and announcements, software updates, security alerts, support and administrative messages, and information about your transactions with us
• Communicate with you such as to respond to your comments and questions, deliver newsletters or other content we believe you will be interested in, provide customer service or feedback, contact you about amounts owed, conduct surveys, notify you about upcoming events, or for any other purposes in connection with the Services
• Conduct research and analytics to understand our visitors and customers and tailor our product offerings
• Provide you with updates about products and services offered by us and selected partners, as well as facilitate new contests, sweepstakes, promotions, and rewards.
• Make suggestions and recommendations to you about things that are similar to those about which you have inquired or that may otherwise be of interest to you, such as providing you with advertisements based on your interests and activity on the Services
• Monitor, administer, and enhance our Services including troubleshooting, data analysis, testing, research, statistical, and survey purposes
• Enhance the safety and security of our Services, business, and users, and investigate or provide notice of fraud or unlawful or criminal activity
• Perform audits and protect or exercise our legal rights or defend against legal claims, including to enforce and carry out contracts and agreements
• Comply with applicable laws and legal obligations
3. DISCLOSURES OF PERSONAL INFORMATION
We are committed to maintaining your trust, and we want you to understand when and with whom we may share the personal information we collect. We may share your personal information in the instances described below. For further information on your choices regarding your personal information, see the “Control Over Your Information” section below. We do not sell or rent your personal information to third parties, aside from substantial corporate transactions (described below).
• Authorised third-party vendors and service providers We share personal data with certain authorised and vetted contractors, subcontractors, third-party vendors, and service providers who help us run and protect our business. This includes sending emails, conducting business analytics, marketing, and data processing. For example, we may share personal data with service providers that identify and serve targeted advertisements or provide mailing services, tax and accounting services, contest fulfilment, web hosting, or analytics services
• Companies in which you hold securities Yabi may provide your name, address, and securities positions to requesting companies in which you hold securities.
• Yabi affiliates We share personal data with other companies owned or controlled by SAM Holdings Ltd. including The Comparison House DMCC. These companies will use your personal information in the same way that we do under this Privacy Policy.
• Substantial corporate transactions We may share personal data in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, reorganisation, financing, change or control or acquisition of all or a portion of our business by another company or third party, asset sale, initial public offering, or in the unlikely event of bankruptcy or similar proceeding.
• Legal purposes We disclose personal data to respond to court orders, legal process, law-enforcement requests, legal claims, or government inquiries and to protect and defend the rights, interests, safety, and security of Yabi, our affiliates, users, or the public.
• With your consent We share personal data for any other purposes disclosed to you with your consent.
4. THIRD-PARTY LINKS
Some of the Services may contain links to content maintained by third parties that we don’t control. We’re not responsible for the privacy practices of these third parties or the content on the third party services, and the information practices of these third parties are not covered by this Policy. Please note that these third-party services have their own privacy policies, and we strongly recommend that you read their privacy policies as well as terms and conditions of use to understand how they collect, use, and share your information.
5. THIRD-PARTY TRACKING AND ONLINE ADVERTISING
We participate in interest-based advertising and use third-party advertising companies to serve you targeted advertisements based on your online browsing history and your interests. We do not advertise on behalf of specific securities or investment options on our Services. We permit third-party online advertising networks, social media companies, and other third-party services to collect information about your use of our Services over time so that they may play or display ads on other websites, apps, or services you may use, and on other devices you may use. Typically, though not always, the information used for interest-based advertising is collected through cookies or similar tracking technologies. For advertising, we may share a common account identifier (such as an email address or user ID) or hashed data with our third-party advertising partners to help identify you across devices. We and our third-party partners use this information to make the advertisements you see online on other platforms more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics, and market research. We’re not responsible for the privacy practices of these third parties, and the information practices of these third parties are not covered by this Policy.
Google Analytics and Advertising We use Google Analytics to recognize you and link your devices and when you use our Services on your browser or mobile device, log in to your account on our Services, or otherwise engage with us. We share a unique identifier, like a user ID or hashed email address, with Google to facilitate the Services. Google Analytics allows us to better understand how our users interact with our Services and to tailor our advertisements and content to you. We may also use certain forms of display advertising and other advanced features through Google Analytics, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting. These features let us use first-party cookies and third-party cookies together to inform, optimise, and display ads based on your use of our Services.
6. CONTROL OVER YOUR INFORMATION
• Account profile You may update certain elements of your account profile information by logging into your account.
• Access to your device data You may control the mobile app’s access to your device information in your device’s settings
• How to control your communications preferences. You can stop receiving promotional emails from us by clicking on the provided “unsubscribe” link. You may not opt out of service-related or other non-promotional communications (e.g., account verification, transactional communications, changes/updates to features of the Services, and technical and security notices).
7. TRANSFER OF PERSONAL INFORMATION
Our Services are currently designed for use only in certain select markets. If you are using our Services from another jurisdiction, your information collected through our Services may be stored and processed in the United Arab Emirates or any other country in which Yabi or its parent, subsidiaries, affiliates, or service providers maintain facilities or conduct business activities. If you are located in other regions with laws governing data collection and use that may differ from the United Arab Emirates Dubai Core law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data-protection laws as your jurisdiction.
8. CHANGES TO THIS POLICY
This Privacy Policy will evolve with time. To stay informed of our privacy practices, we recommend you review the Policy on a regular basis as you continue to use our Services.
9. HOW TO CONTACT US
If you have any questions about this Privacy Policy or the Services, please contact us at privacy@souqalmal.com
This Site is owned and operated by Yabi Technologies Ltd, a subsidiary of ADGM SAM Holdings Ltd, and its affiliates (collectively, the “Company,” “Yabi,” “Yabi Money,” “we,” “our,” or “us”). All our products and services are subject to the terms and conditions and disclaimers of the applicable agreement governing their use. In the event of any conflict, the terms, conditions and disclaimers applicable to specific products or services shall prevail over these Terms.
By using this website, whether browsing or opening an application, you acknowledge that you have read and understood the terms and conditions and agree to be bound by them.
The information and other material provided in the pages of the website may be changed at any time without notice by updating this posting. You agree to review the website regularly and your continued access to, or use of the website following any changes will mean that you agree to any changes.
The material on this website contains general information about Yabi, our products and services. Unless expressly stated otherwise, this information does not constitute an offer or inducement to enter into a legally binding contract and does not form part of the terms and conditions for such products and services.
The information is not intended to be taken as financial advice and does not take into account any self-directed investor’s individual requirements and circumstances. The information on this website is general in nature and should not be considered as personalised investment advice, as it does not consider your financial objectives or personal circumstances. You should do your own due diligence before making any decision that may impact your financial situation and you should have an investment strategy that reflects your risk profile and goals.
This is not an offer, solicitation of an offer, or advice to buy or sell securities, or open a brokerage [b]account in any jurisdiction where Yabi is not registered.
Articles, Courses, and other communications by Yabi reflect the opinions of only the authors who are associated persons of Yabi and do not reflect the views of Yabi or any of its subsidiaries or affiliates. They are meant for informational purposes only, are not intended to serve as a recommendation to buy or sell any security in a self-directed Yabi account or any other account, and are not an offer or sale of a security. They are also not research reports and are not intended to serve as the basis for any investment decision. Any third-party information provided therein does not reflect the views of Yabi or any of their subsidiaries or affiliates.
Financial coaching is a value-added service that Yabi provides on an as-is basis and Yabi is not liable or responsible for the financial coaches’ input on a person’s finances, personal finance management, investments, or wealth management strategies.
All investments involve risk and the past performance of a security or financial product does not guarantee future results or returns. Keep in mind that while diversification may help spread risk, it does not assure a profit or protect against loss. There is always the potential of losing money when you invest in securities or other financial products. Investors should consider their investment objectives and risks carefully before investing. The price of a given security may increase or decrease based on market conditions and customers may lose money, including their original investment.
Third party information provided for product features, communications, and communications emanating from social media communities, market prices, data and other information available through Yabi are meant for informational purposes only and are not intended as an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. The information provided is not warranted as to completeness or accuracy and is subject to change without notice. Any information about Yabi on any Yabi website, mobile application, e-mails, or any other communications, are meant for informational purposes only and are not intended as an offer, solicitation, or advertisement for Yabi or any goods or services offered by Yabi. The Yabi website provides its users links to social media sites and email. The linked social media and email messages are pre-populated. However, these messages can be deleted or edited by users, who are under no obligation to send any pre-populated messages. Any comments or statements made herein do not reflect the views of Yabi or any of their subsidiaries or affiliates.
Investors should be aware that system response, execution price, speed, liquidity, market data, and account access times are affected by many factors, including market volatility, size and type of order, market conditions, system performance, and other factors.
T&C changes - pricing policy[c] [d]
Subscriptions
We are selling the subscription and we reserve the right to change pricing. We will inform you 30 days in advance to get your consent.
Subscription is renewed annually on the same date and will not be renewed without the user’s consent.
Refunds
You are eligible for a refund on a case-by-case basis as we are a yearly prepaid subscription. The refund takes 14 business days to process and is prorated based on the usage timeline.
Termination clause
Yabi Money app is a single-use and non-transferable subscription for users. If misused for purposes other than intended, we reserve the right to cancel the service and take appropriate legal action.
Limitation of liability
Yabi Money is not responsible for any form of financial money management and does not endorse any financial products on the app.
Financial coaching is a value-added service that Yabi Money provides on an as-is basis and Yabi Money is not liable or responsible for the financial coaches’ input on a person’s wealth management experience.
***Verify information about financial coaches
***Someone claiming they are a chartered accountant
***Financial advisor needs to sign off on their bios so Yabi Money is cleared of any liability
FAQs[e]
> What is Yabi?
Yabi (by Souqalmal) continues the legacy of MoneyDoctor, a Souqalmal learning solution. Yabi builds on MoneyDoctor and offers users a complete financial wellness tool. Yabi starts with education and is the companion on your financial journey to budgeting, tracking, and growing your money while connecting you with the commercial options that realize the best outcomes for their financial goals.
In suggested answer: mention how it is connected to Souqalmal and carries the Souqalmal legacy and builds into the Yabi brand
> Is it free to use?
Users can obtain value based on their subscription status.
on some scale from Yabi regardless of t(depends - it’s free to sign up but to subscribe and open an account, your company needs to pay)
>Do I need a credit card to sign up?
No credit card is required to register and subscriptions are available as described above.
> Which services are free and which ones are paid?
> What is the difference between a paid and a free version?
Unpaid, and unregistered users can still have access to Yabi content on a more limited basis.
Unpaid registered users get access to more content, tools and learning quizzes.
A paid subscription gives you access to all tools, content modules of learning, health check, save and track learning progress, and even a session with a financial coach (when you complete the learning related to a few goals).
Check above the question about free to use for details.
> What does my subscription get me?
Annual subscriptions obtained from an employer offer access to all content existing and that added on a regular basis, all tools, health check, learning progress management, and financial coach access.
( a year’s free worth of content)
> Can I cancel my subscription anytime? (your company will[f])
Your employer can cancel the annual subscription offered to their employees at any time. Their decision to cancel may be based on your employment status or other internal corporate decisions. We will offer individual subscriptions in the coming months and we will keep you posted.
> How can I get a refund?
Annual subscriptions are purchased by your employer. Once a registered account is activated with a paid subscription, it cannot be refunded or reused.
> How do I delete my account / unsubscribe?
Inform your employer that you would like to unsubscribe and they can change the status since they paid for the subscription.
To delete your account and personal information please contact us through the app and our team can support you through the process.
> How do I update my information?
Go to the settings screen and select the relevant options to update your information. It is important to keep your information current so we can offer you the latest updates, services and tools on offer.
> How can my company be part of Yabi by Souqalmal?
It is very simple, send us a note and we will contact your employer to make it happen. Alternatively send your manager or HR team a note and ask them to contact us at getyabi@yabimoney.com.